Quarantine Manager

Quarantine Manager aids in detecting and taking care of any virus that may affect your domains. It can also be set up to filter all emails containing attachments with certain extensions. Quarantine is configured through the Mail Manager.

To access Quarantine before installation:

Click the Quarantine icon in your Control Panel.

To access Quarantine after installation:

Click the Mail Manger icon in your Control Panel.

Enabling Quarantine

If Quarantine is not yet installed on your domain, you will have to enable it to access its anti-virus features.

To enable Quarantine:

Click Enable Quarantine. You will receive a message confirming that your request will be processed within ten (10) minutes.

You will be able to now go into your Mail Manager and configure Quarantine. The following help notes will be listed on the page that appeared when you enabled Quarantine.

Configuring Quarantine

Turn On Quarantine

When Turn On Quarantine is checked, one of four things will happen to an email.

• If the email has an attachment that could be executed on Windows, then the program will rename the attachment. This email will arrive at its regular destination.

• If the name of an attachment matches the name of a very well known virus in the virus database, then the attachment will be renamed and the email will be placed in the Emails with known issues file.

• The Blocked extensions feature explained below will be activated.

• If the email does not match any of the conditions above, then the email will remain unchanged and will arrive at its regular destination.

Note: After reviewing the attachment and deeming it safe, you may rename the file to it's former name to run it.

To change a setting:

Check or uncheck the accompanying box, and then click Save Settings.