FTP User Manger

FTP, or File Transfer Protocol, is a method of moving files from one computer to another. In the case of your domain, it can be used to move files from your home computer to your domain, using a freely downloadable program, such as CuteFTP (Windows) or Fetch (Mac). As a control panel owner, your control panel username and password serve as your FTP username and password, but to allow others access to your domain via FTP, you must first add them as users with the FTP User Manager.

The FTP User Manager allows you to create and manage FTP users on your domain. You assign each FTP user a unique login and, optionally, limit her access to a specific subdirectory of your site; in this case, the user can only establish an FTP connection to the subdirectory you have specified. You might, for example, add the user janedoe and only give her rights to the files at www.example.com/janedoe. When you add a new FTP user, you also set quota for her. The quota for an FTP user is the maximum amount of disk space (in megabytes) her directory can use. This maximum can be no more than 5MB less than your domain disk space quota, and it is cumulative. For example, if you have three FTP users and your domain disk space quota is 200MB, you may set any (or all) of your FTP user quotas to 195MB; however, once your actual domain disk space exceeds 195MB, your FTP users will not be able to do anything that increases disk space used by their home directories.

Providing FTP access to other users allows you to distribute the administrative work (required to maintain your domain). You can assign users to specific subdirectories so that they may only update certain portions of your website; for example, you could assign a user to maintain the About Us portion of an online store, located at example.com/aboutus. You might also allow a user to create her own websites with a subdirectory of yours (e.g., example.com.com/username). For example, you could assign a user to maintain the About Us portion of an online store, located at example.com/aboutus.

To access the FTP User Account Manager:

Click the FTP User Manager icon in your Control Panel.

To return to the User Manager homepage at any time:

Click the FTP User Account Manager link at the top of any page.

Managing Users 

To add a new user:

1. Click Add New User.

2. Fill out the form that loads, and then click Apply to add the new user.

3. Repeat for each user you wish to add.

Username

The name that user will use to log-in via his or her FTP client. It must be between three and eight alphanumeric characters long, and begin with a lowercase letter.

Password

The user's password.

Verify Password

The password must be entered a second time, to confirm that there are no typos.

Quota

The amount of space this user's subdirectory may occupy on your domain. The maximum quota allowed is five MB less than your domain/user quota.

Starting Home Directory

If this is left blank, this FTP user will have access to example-www (the highest web-accessible directory on your domain), and any files and/ or directories that are associated with it. The default subdirectory is the user's username (e.g. example-www/username, and web accessible at example.com/username).

Note: The user will have access to all subdirectories of his or her Home Directory, so choose this location wisely.

To edit a user account:

1. Click on the user's username in the list of Current FTP Accounts.

2. A form listing the user's username, password, and home directory will load. You may change password and quota.

3. Click Apply when finished.

4. A notice will display informing you that the operation will be completed within 10 minutes.

To delete a user:

1. Click the user's username in the list of Current FTP Accounts.

2. A page with information about the user will appear. Click Delete User.

3. You will be given the option to remove the user's home files and directory. Choose Yes or No and click Apply.

4. A notice will display informing you that the operation will be completed within ten minutes.