Custom Error Pages


If a visitor's attempt to view a page on your website fails, the server will generate and send an error page, which is displayed in the visitor's browser. These default error pages are not terribly attractive—consisting of an error code and a cryptic description of what went wrong in unstyled HTML—but they are easy to replace with custom error handlers. Since an error handler can be any page you wish, it is easy to base an error handler on the same template you used to build your website (e.g. same navigation bar, same text style, etc.).

Note: If you use any Error Code handlers, FrontPage extensions will not work correctly. If you wish to use FrontPage extensions, please install FrontPage first, and then use FrontPage to install the Error Handler(s) of your choice.

To access the Error Manager:

Click the Error Manager icon in your Control Panel.

Using Error Manager 

  1. To Install an Error Code Handler: Select the error code you would like to change from the drop-down menu. 

  2. Select type of Action. The types of actions you may choose are:

    Default

    No further action necessary.

    URL

    You will need to enter the URL or choose a file from your www directory.

    Message

    You will need to enter the message you wish displayed in the text-box.
     

  3. Click Apply Changes.

Error Code

Description

400 | Bad Request

The request was denied to do a syntax error in the request.
 

401 | Authorization

The request was denied because the person trying to access the page does not have permission to access the data. Generally this occurs because the user has incorrectly inputted a username and password, but may also occur if you have limited access to a page by IP address, and the user's IP is not on your allowed list.
 

403 | Forbidden

The request was denied because the person trying to access the page does not have permission to access the data. Generally this occurs because the user has incorrectly inputted a username and password, but may also occur if you have limited access to a page by IP address, and the user's IP is not on your allowed list. This also may appear if the sever was not able to send the data requested.
 

404 | Requested URL not found

The document requested does not exist on the server. This often occurs due to mistyped URLs and links that have not been updated.
 

405 | Method Not Allowed

The web server is not configured to allow the requested action.
 

408 | Request Timeout

Communications between the server and the visitor have taken too long, so the server has closed the connection. This could be due to server load, bandwidth issues, the client being disconnected from the Internet, etc.
 

500 | Internal Server Error

The server encountered an error. This is often caused by a scripting problems and failed database access attempts.
 

503 | Service Unavailable

The server is down due to maintenance or overload, and cannot fulfill the request.