Acceptable Use and Indemnification Policy - Jump to a Topic:

Spam
Account Ownership
Content Policy
Email Policy
CGI Scripts Policy
Traffic Policy
Backups
Indemnification Policy
Payment Policies and Fees
Cancellation Policy
Resellers
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Conquest Hosting reserves the right to change this Policy any time, so please, check this page at least once a month or when in doubt.

Conquest Hosting strives to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other Conquest Hosting customers and us against such harm.

If you are a web designer and you are not the person paying for the hosting account we advise you to receive payment for your work before you publish it to our servers. Once the web site is published to our servers the account owner has retained ownership of that content.

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Content Policy
All services provided by Conquest Hosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless Conquest Hosting from any claims resulting from the use of the service which damages the subscriber or any other party. 

Pornography and sex-related links or merchandising is prohibited on all Conquest Hosting servers. This includes sites that may infer sexual content, or links to adult content elsewhere. Conquest Hosting will be the sole arbiter in determining violations of this provision. 

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Conquest Hosting servers or any other server on the internet. Links to such materials are also prohibited. Examples of unacceptable content or links:

• Pirated software
• Hacker programs or archives
• Warez sites
• Pornography or Adult Material

Conquest Hosting will be the sole arbiter as to what constitutes a violation of this provision. 

Any deliberate attempt to cause damage to Conquest Hosting or any other Internet servers will result in immediate account deactivation without prior notice. No refund is given in this case.

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Email Policy:
Conquest Hosting may not be the source, intermediary, or destination address involved in the transmission of any unsolicited email, email bombs, hate email, or any mass email. Your email account may not be referenced as originator, intermediary, or reply-to address of such email. We consider mass email as any email messages sent to more than 10,000 email addresses in one day or more than 10 news groups. 

Conquest Hosting accepts no responsibility for viruses that may be transmitted to you via email, ftp, http or any other means of electronic transfer. Conquest Hosting does provide some virus scanning on its servers. We are monitoring for viruses that could affect our Linux servers, and not viruses that could affect other operating systems like Windows. Therefore, we cannot prevent the transmission of viruses to your computer system via the Internet. It is the responsibility of the client to ensure they have Virus Software and that it is updated regularly.

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CGI Scripts Policy:
Each account comes with its own CGI-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effect normal server operation or service to other Conquest Hosting customers. For the protection of all our customers, we also reserve the right to discontinue service to those customers who continue to run scripts that effect normal server operation.  

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Traffic Policy:
Conquest Hosting imposes very generous traffic limits that most sites never reach, unless they offer shareware, sound, video, image and multimedia archives, are mirror sites or any site whose primary purpose is file distribution. Conquest Hosting customers are discouraged from storing any files that cause excessive traffic on Conquest Hosting servers. Please contact Conquest Hosting Technical Support team for more information. Again, 99% of the sites do not fall into this category and never reach our traffic limits.

We reserve the right to charge additional fees for sites that exceed our generous traffic limits. Sites that exceed their traffic limits will be suspended without prior notification if they do not purchase add-on traffic packages.

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Backups:
Full backups are made weekly, and backups of new/changed data made daily. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content and any information on their account including but not limited to clients website, email, databases, mailing lists, and archives.  The "Archive Manager" is included in each hosting plan and client can use this tool to back up their files.  If loss of data occurs due to an error of Conquest Hosting, we will attempt to recover the data at no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, Conquest Hosting will attempt to recover the data from the most recent archive for a $50.00 fee.

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Indemnification Policy:
We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law. You agree to use all Conquest Hosting services and facilities at your own risk. Conquest Hosting specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Conquest Hosting be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Conquest Hosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Conquest Hosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Conquest Hosting against liabilities arising out of;

1. any injury to person or property caused by any products sold or otherwise distributed in connection with Conquest Hosting’s server;
2. any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
3. copyright infringement and
4. any defective products sold to customer from Conquest Hosting’s server.

Conquest Hosting is only responsible to the present owner of the Web hosting space. We verify ownership by credit card number (if paid for by credit card), name, address, username, & password. If you give this information to any other party you risk having your Web site and any other information on your account changed and/or deleted. We are not responsible for any information on your account should you reveal this information. 

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Payment Policies and Fees:
By signing up for hosting with Conquest Hosting, you are agreeing that your hosting account will be automatically renewed, and your credit card will be charged (if you are paying by credit card). Payment is due each anniversary (one month, three months, six months, or one year) following the date the account was established. Your credit card will be automatically charged on your anniversary (if you are paying by credit card) unless a cancellation request is submitted by using the cancellation form. Additional features can be added at any time. Conquest Hosting reserves the right to change prices or plans at any time. NOTE: Conquest Hosting charges a $25.00 fee for returned checks as well as charge backs. 

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Cancellation Policy:
You may cancel at anytime.  To cancel your account, please click here.  As a policy, we do not offer credits or refunds for hosting time already expended.  We do give refunds after charging you for months already used calculated on the monthly hosting price for your plan, should you want to cancel prepaid service.  Setup fees are non-refundable. All monetary transactions are in $US dollars. 

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Resellers:

• You provide billing to your customers.  We do not bill your customers. We bill you for the domain name and space, then you turn around and bill them for your cost from us and  your services in addition to that.
• Actual or attempted violations of policy by a customer's end user shall be considered violations of the policy by the customer regardless of intention and will be acted upon accordingly.
• Your customers are given a limited amount of transfer and if we feel that one of your customers are using up more transfer than allocated or are taking up too much of the CPU usage then we will need to pass some of the extra cost on to you and you will need to pass it on to your customer.  You will need to put that in your terms and conditions for the hosting. You can monitor your customers bandwidth in their control panel.
• You agree that neither you nor your customers can hold us responsible for services that you offer.
• Your customers have to abide by the same terms and conditions as you do, or we have the right to cancel any of your reseller accounts.
• If you abuse our services, we reserve the right to cancel your account, which will also cancel your customers accounts.

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Our refund policy does not apply to any additional items or services; this includes but is not limited to Data Storage, Data Transfer, MySQL Databases, FTP Logins, and Sub Domains. Also not included are Domain Registrations as well as Reseller programs. This money back guarantee is not available after 30 days. Any request for cancellation must be received via the web form and you will receive a confirmation upon the cancellation of your account. 

The 30 day money back guarantee does not apply to reseller accounts, or any fees associated with these accounts.

Accounts cancelled/terminated by Conquest Hosting for violating our Acceptable Use Policy do not qualify for the 30-day money back guarantee.  For example, if your account is cancelled due to spamming, you will not be given any refund.

Please allow 4-6 weeks for refunds of check or money order payments.
 

We may modify any of the terms and conditions contained in this Acceptable Use Policy, at any time and in our sole discretion, by posting a change notice or a new agreement on our site.

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